Dr Angela Liew

PhD, MCom, BCom (conjoint), BSc (conjoint), PGDipCom, CA, CPA (Specialist in Information Technology)

Biography

Angela specialises in the use and effects of information technology, particularly in the human impacts of automation and artificial intelligence in commercial and accounting firms. She is the principal researcher of a large-scale qualitative research study on The Future of Accounting Work that examines this issue. Her research work also encompasses Industry 4.0, management controls, accounting information systems, forensic accounting and fraud auditing, new product development, decision making, modelling and support, accounting education, and international education including support for international students. 

Her PhD thesis examined the use of information technology to enforce management controls in new product development practices. Her research work appears in academic journals in both accounting and information system domains such as International Journal of Accounting Information Systems, Decision Support Systems, Computers and Industrial Engineering, and international conferences such as AMCIS, HICSS, PACIS; IPDM; AFAANZ, GMARS, ISAIS, Monforma, New Directions in Management Accounting, and SIGASYS. She was invited to present her research work at other institutions abroad even before commencing on her PhD studies, including at the University of Arizona Eller College's Management of Information Systems department (one of the top five MIS department in the world). Locally, she was awarded the Best Research Paper Award (in Nov-2017), Best Qualitative Paper Awards (in Nov-2014 and Dec-2019) and the Best Paper Award by a PhD Student (in Dec-2010) at the Auckland Regional Accounting Conference.

Angela has an academic background and professional experience in accounting, auditing and information technology (database, decision support, systems design and analyst). She has held visiting positions in Finland [University of Tampere, Turku School of Economics], Denmark [Copenhagen Business School] and Australia [University of New South Wales, Australian National University]. Prior to joining the A&F department in 2007, she was also an academic staff in the Information Systems and Operations Management (ISOM) department between 2000 and 2006 and taught various courses in the BBIM, BCOM and GSM degrees or programmes such as business programming, introductory information systems, systems analysis and design. She was also the co-author of an inhouse data modelling textbook which was widely used in several INFOSYS and INFOMGMT courses for many years.

Her enthusiasm and commitment in teaching has earned her The University of Auckland Teaching Excellence Awards 2011 for Innovation in Teaching (in May 2012), the Business School Teaching Excellence in Innovation in Teaching (in July 2010) as well as Outstanding Performance in Teaching (in Dec 2003), and the Departmental Teaching Achievement Awards (in Dec 2009 and Nov 2018). She was also the runner-up recipient for an ISANA NZ Award (in Aug 2006) for her quality contribution by an individual to the international education sector in New Zealand.

Research | Current

1) The Future of Accounting Work

Grants / Funding

  • Accounting and Finance Association of Australia and New Zealand (AFAANZ) Research Grant (2018-2019);
  • The University of Auckland Foundation Grant, $28k (2018-2020);

Invited Lectures

  • Massey University - Albany Campus (2019), 'Becoming Future-Ready in the Age of Disruptive Technology';
  • University of Auckland Business School (2019), 'Finding Passion in the Digital Accounting Future';
  • University of Auckland Business School (2019), 'Effective Work Behaviour and Attitude' as part of the Passport to Business Programme's themed topic 'Creating Work Futures'. Passport to Business is a semester-long career development programme for selected first-year Business School students;

2) Using Information Technology to Enact and Enforce Management Control in New Product Development Processes

Visiting Appointments / Positions

  • University of Tampere [Finland] in 2016, 2017 and 2018 – Visiting Researcher at the School of Management;
  • University of New South Wales [Australia] in 2016 – Visiting Researcher at the School of Accounting; 
  • Copenhagen Business School [Denmark] in 2012 – Visiting Researcher at the Department of Operations Management; 
  • Turku School of Economics [Finland] in 2012 – Visiting Researcher at the Department of Accounting;
  • Australian National University [Australia] in 2011 – Visiting Fellow at the School of Accounting & Business Information Systems;

Grants / Funding

  • The University of Auckland Faculty Research Development Funds (2015-2017);
  • The University of Auckland Faculty Research Development Funds (2011-2013);
  • The University of Auckland Faculty Research Development Funds (2009-2011);
  • The University of Auckland Research and Study Leave (Short Leave in 2016);
  • The University of Auckland Research and Study Leave (Short Leave in 2012);
3) Decision Support - Flexible Modelling and Support of Interrelated Decisions

Grants / Funding
  • Auckland Business School Thesis and Research Essay Publication (TREP) Scholarship (2002)
Invited Lectures
  • The University of Arizona Eller College Management of Information Systems (MIS) Department, Tucson, Arizona, USA (2006), 'Complex Decision Making Processes: their Modelling and Support';
  • Australian National University, School of Accounting and Business Information Systems, Canberra, Australia (2008), 'Modelling Interrelated Decisions';

4) Forensic Accounting and Fraud Auditing

Invited Lectures

  • The University of Waikato, Hamilton, New Zealand (2019), 'Fighting Fraud: Insights from Experts in the Big Four Firms';
5a) Education - Electronic Learning Resources
5b) Education - Involvement of Situated and Discovery Learning
5c) Education - Support for International Education and International Asian Students
6) Data Modelling and Systems Development

 

Teaching | Current

  • ACCTG 721 Research in Management Control: 2019FC, 2020FC
  • ACCTG 780 Special Topic in Forensic Accounting and Fraud Auditing 2017FC, 2018FC
  • ACCTG 221 Cost Accounting: 2017SC, 2018SC, 2019SC, 2020FC
  • ACCTG 222 Accounting Information Systems: 2006–2012 and 2014–2016 [first semesters only in 2012 and 2016]
  • ACCTG 323 Performance Measurement and Management Control: 2007SC, 2019SC
  • ACCTG 391 Financial Decision Support: 2007FC, 2008FC
  • INFOSYS 110 Business Computing: 2004SC, 2005SC&ST, 2007SC
  • INFOMGMT 191 Business Productivity Tools: 2001FS&SS, 2002FS&ST, 2003FT&ST, 2004SS, 2005ST
  • INFOMGMT 192 Applications Programming: 2001SS, 2002FS&ST
  • INFOSYS 320 Systems Analysis and Design 2: 1999FC&SC (Tutor), 2000FC (Tutor&Coordinator)
  • INFORM 613 Information Systems Technology: 2001EC (Tutor)
  • INFORM 601 Information Systems Engineering: 2000EC (Tutor)
  • INFORM 602 Information Systems Analysis and Design: 2000MC (Tutor)

Postgraduate supervision

  • 'The Use and Effects of Robotic Process Automation (RPA) in Accounting' (2020FC, Main/Sole-Supervisor, Department of Accounting & Finance)
  • 'The Disruption of Technology Advancement and Data Analytics within Financial Audit in the Big Four Firms' (2019FC, Main Supervisor, Department of Information Systems and Operations Management)
  • 'New Technologies and the Future of Work in the Auditing Industry' (2019FC, Co-Supervisor, Department of Management and International Business)
  • 'Fighting Fraud: Insights from Experts in the Big Four Firms' (2018SC, Main/Sole-Supervisor, Department of Accounting & Finance)

Distinctions/Honours

Research Related

  • 2019 ACCA Best Qualitative Paper Award - Forensic Accounting at the Auckland Regional Accounting Conference
  • 2017 ACCA Best Research Paper Award at the Auckland Regional Accounting Conference 
  • 2014 Best Qualitative Paper Award at the Auckland Regional Accounting Conference 
  • 2011 Chosen as the University of Auckland's student ambassador to attend the 2011 Annual Doctoral Students Conference for the Association of Pacific Rim Universities (APRU) held at Tsinghua University in Beijing
  • 2010 Best Paper Award by a PhD Student at the Auckland Regional Accounting Conference
  • 2010 Finalist to Best Paper Award (overall conference) at the Auckland Regional Accounting Conference
  • 2009 Participant at the Americas Conference on Information Systems [AMCIS] Doctoral Consortium in San Francisco (31 participants)
  • 2002 Business School Thesis and Research Essay Publication (TREP) Scholarship

Teaching Related

  • 2012 University of Auckland Teaching Excellence Awards 2011 for Innovation in Teaching
  • 2010 Business School Teaching Excellence Award 2010 for Innovation in Teaching
  • 2009 Departmental Teaching Achievement Award 2009
  • 2003 Business School Teaching Excellence Award 2003 for Outstanding Performance in Teaching

Service Related

  • 2006 Runner-up for ISANA NZ Award (in recognition for a quality contribution by an individual to the international education in New Zealand)

Areas of expertise

  • Digital Disruption, Business Transformation, Data Analytics and Robotic Process Automation (RPA)
  • Forensic Accounting and Fraud Auditing
  • Management Controls for Information Technology
  • Management Controls in New Product Development
  • New Product Development (Stage-Gate Process; Sopheon Accolade; Aquaculture Industry)
  • Accounting Information Systems (AIS)
  • Data Modelling, Systems Development
  • Decision Support Systems, Decision Aids, Decision Technologies
  • Decision Making, Decision Modelling, Model Management
  • Education (Accounting, AIS, Information Systems, International Education)
  • Pastoral Care and Intercultural Communications for International Asian Students

Committees/Professional groups/Services

  • Conference Chair and Stream Chair for the accounting practitioner conferences of OneStop Update for Accountant in Business in 2016 May, 2018 May, 2018 October, 2019 May, 2019 October, 2020 May
  • Academic Subject Expert of the MYOB Academic Advisory Board Member (2007-2012)
  • Scientific Programme Committee Member for the 2020 International Symposium on Accounting Information Systems (ISAIS)
  • Conference Track Co-Chair for the 2011 and 2013 PACIS Conference Accounting Information Systems track
  • Co-Chair for the 2014 Pre-ICIS Conference Workshop for Special Interest Group for Accounting Information Systems
  • Organising Chair for the 2008 Asia-Pacific Research Symposium in Accounting Information Systems
  • Member of AIS (Association for Information Systems)
  • Member of AIS SIG-ASYS (Special Interest Group for Accounting Information Systems) - Regional Vice-President for Asia-Pacific in 2009-2010 and 2011-2012
  • Member of AAA (American Accounting Association)
  • Member of AAA AIS Section (Accounting Information Systems Section) and MA Section (Management Accounting Section)
  • Member of AFAANZ (Accounting & Finance Association of Australia and New Zealand)
  • Member of EAA (European Accounting Association)
  • Member of ISANA (International Education Association in Australasia) – NZ Branch Executive 2006-2008, Conference Organising & Program Committee 2004-2007, Regional Research Organising Committee 2005
  • OSAS: Ongoing Support for Asian Students Coordinator - Coordinator/Manager 2003-2005
  • Reviewer (ad hoc) for Pacific Accounting Review, Decision Support Systems journal, Journal of Strategic Information Systems, International Journal of Auditing, International Journal of Accounting Information Systems
  • Reviewer (ad hoc) for SIG-ASYS Workshop, Accounting Information Systems Educator Association Conference, ISANA International Conference, International Symposium on Accounting Information Systems

Selected publications and creative works (Research Outputs)

  • Liew, A. (2019). Enhancing and enabling management control systems through information technology: The essential roles of internal transparency and global transparency. International Journal of Accounting Information Systems10.1016/j.accinf.2019.03.001
  • Taylor, M. P., Boxall, P., Chen, J. J. J., Xu, X., Liew, A., & Adeniji, A. (2018). Operator 4.0 or Maker 1.0? Exploring the implications of Industrie 4.0 for innovation, safety and quality of work in small economies and enterprises. Computers and Industrial Engineering10.1016/j.cie.2018.10.047
    URL: http://hdl.handle.net/2292/46185
    Other University of Auckland co-authors: Xun Xu, Mark Taylor, Peter Boxall, John Chen, Adebayo Adeniji
  • Liew, A., & Gardner, L. (2017). The evolution of a new management control system at different stages of a new product development: Gone fishing with Leximancer. Paper presented at 2017 Auckland Region Accounting (ARA) Conference, Auckland, New Zealand. 28 November - 28 November 2017. (pp. 36).
    Other University of Auckland co-authors: Lesley Gardner
  • Liew, A. (2015). The use of technology-structured management controls: changes in senior management’s decision-making behaviours. International Journal of Accounting Information Systems, 17, 37-64. 10.1016/j.accinf.2014.05.001
    URL: http://hdl.handle.net/2292/26747
  • Liew, A. (2014). The Reinforcing and Redirecting Effects of Management Controls. Paper presented at EIASM New Directions in Management Accounting Conference, Brussels, Belgium. 15 December - 17 December 2014. Related URL.
  • Liew, A., & Sundaram, D. (2009). Flexible modelling and support of interrelated decisions. Decision Support Systems, 46 (4), 786-802. 10.1016/j.dss.2008.11.016
    URL: http://hdl.handle.net/2292/6161
    Other University of Auckland co-authors: David Sundaram
  • Liew, A. (2005). "Adding and Mixing Sambal to Kimchi in our Asian Cocktail": The Asian Recipes in Hosting Intercultural Social Events in a Western University. Proceedings of the 16th ISANA International Conference: Internationalisation - Practical Solutions Christchurch, N.Z.. Related URL.
  • Liew, A. (2004). A Home Away from Home - A Support Programme for International Asian Students. In S. Tse, A. Thapliyal, S. Garg, G. Lim, M. Chatterji (Eds.) Proceedings of the Inaugural International Asian Health Conference, 126-135. New Zealand: The University of Auckland, School of Population Health.

Contact details

Primary office location

OWEN G GLENN BUILDING - Bldg 260
Level 5, Room 563
12 GRAFTON RD
AUCKLAND 1010
New Zealand