Associate Professor Craig Stephen Webster

BSc Psyc, MSc (1st class Hons) Neuropsyc, PhD Anaesthesiology (Human Factors)


I have extensive experience in clinical and human factors research projects, including work on the cognitive ergonomic evaluation of medical equipment, teamwork functioning, patient safety, compliance with safety initiatives and the better understanding of the patient experience. I am also interested in the psychological, theoretical and practical aspects of the way people and technology interact in complex systems and organisations, and the effects such interaction has on safety and performance.

Research | Current

Webster CS. Safety lessons for health care from other complex socio-technical industries

Weller JM, Merry AF, Civil I, Windsor J, Gargen S, Robinson B, Torrie J, Webster CS, Henderson K, Guthrie W. Multi-disciplinary simulation training in the management of the surgical patient

Webster, CS. Safety, complexity and useability

Webster CS, Henning M. Mindfulness in healthcare - stress reduction and diagnostic benefits?

Webster CS, Merry AF, Moore M. Excellence in healthcare – an analysis of variability in care pathways using Functional Resonace Analysis Method (FRAM)

Teaching | Current

CLINED 705 – Simulation and clinical skills teaching

CLINED 706 - Interprofessional learning, teamwork and patient safety

CLINED 712 – Curriculum and course design

CLINED 710 – Special studies

POPLHLTH 701 - Research methods in health

MEDICINE 700 - Designing safer systems

Postgraduate supervision


2013 – Reena Patel, Nurse concern as an alert to patient danger in the absence of an emergency activation score

2017 – Antonia Verstappen, Cultivating a primary care medical workforce for New Zealand: lessons from a longitudinal tracking project

2019 - Louise Carrucan-Wood, Appraising the impact of the health literacy profile of nurses on the nurse patient relationship

2020 - Udayangani Samarakkody, Adaptive engagement, growth and flourishment of trainees in surgical training



2020 - Hayley Danford, What are the perceived benefits of the implementation of Entrustable Professional
Activities (EPA’s) as a learning tool in Nursing Curriculum?

2020 - Agrithaa Guru, Doctors career choices: quantitative factor analysis of the 24 items including validity and reliability from the NZ MSOD questionnaire


2001 Fellowship with the Health Research Council of New Zealand (3 years)

Areas of expertise

Human factors

Interprofessional performance

Safe systems design

Failure in socio-technical systems

Complex work environments

Human-machine interaction

Psychology of error

Error tolerant systems

Patient experience

Artificial Intelligence 


Committees/Professional groups/Services

2011-2015 – Faculty Staffing Committee member, FMHS

2010 onwards – Governance Board member, Healthcare Career Pathways Project (formerly the Faculty Tracking Project), FMHS

2013 onwards – Scientific Committee member, Healthcare Career Pathyways Project (formerly Faculty Tracking Project), FMHS

2017 - Chair, Faculty Interprofessional Education Subcommittee, FMHS

Selected publications and creative works (Research Outputs)

As of 29 October 2020 there will be no automatic updating of 'selected publications and creative works' from Research Outputs. Please continue to keep your Research Outputs profile up to date.
  • Bowdle, T. A., Jelacic, S., Nair, B., Togashi, K., Caine, K., Bussey, L., ... Webster, C. S. (2018). Facilitated self-reported anaesthetic medication errors before and after implementation of a safety bundle and barcode-based safety system. British journal of anaesthesia, 121 (6), 1338-1345. 10.1016/j.bja.2018.09.004
    Other University of Auckland co-authors: Alan Merry
  • Webster, C. S., Hallett, C., Torrie, J., Verstappen, A., Barrow, M., Moharib, M. M., & Weller, J. M. (2018). Advanced cardiac life support training in interprofessional teams of undergraduate nursing and medical students using mannequin-based simulation. Medical Science Educator, 28 (1), 155-163. Related URL.
    Other University of Auckland co-authors: Antonia Verstappen, Jane Torrie, Mark Barrow, Magdi Moharib, Jennifer Weller
  • Webster, C. S. (2017). Checklists, cognitive aids, and the future of patient safety. British Journal of Anaesthesia, 119 (2), 178-181.
  • Gargiulo, D. A., Mitchell, S. J., Sheridan, J., Short, T. G., Swift, S., Torrie, J., ... Merry, A. F. (2016). Microbiological contamination of drugs during their administration for anesthesia in the operating room. Anesthesiology, 124 (4), 785-794. 10.1097/ALN.0000000000001041
    Other University of Auckland co-authors: Derryn Gargiulo, Janie Sheridan, Jane Torrie, Alan Merry, Simon Swift, Simon Mitchell
  • Webster, C. S., Mason, K. P., & Shafer, S. L. (2016). Threats to safety during sedation outside of the operating room and the death of Michael Jackson. Current Opinion in Anaesthesiology, 29 (Suppl 1), S36-S47. 10.1097/ACO.0000000000000318
  • Webster, C. S., Andersson, E., Edwards, K., Merry, A. F., Torrie, J., & Weller, J. M. (2015). Deviation from accepted drug administration guidelines during anaesthesia in twenty highly realistic simulated cases. Anaesthesia and intensive care, 43 (6), 698-706.
    Other University of Auckland co-authors: Jane Torrie, Jennifer Weller, Alan Merry
  • Webster, C. S., Anderson, B. J., Stabile, M. J., & Merry, A. F. (2015). Improving the safety of pediatric sedation? Human error, technology, and clinical microsystems. In K. P. Mason (Ed.) Pediatric sedation outside of the operating room: A multispecialty international collaboration (pp. 587-612). New York, USA: Springer. 10.1007/978-1-4939-1390-9_30
    Other University of Auckland co-authors: Brian Anderson, Alan Merry
  • Webster, C., Lu, L. M., & Henning, M. A. (2014). Using hospital-stay diaries to improve communication with patients. Medical Education, 48 (5), 533-534. 10.1111/medu.12437
    Other University of Auckland co-authors: Marcus Henning


Contact details

Primary office location

M&HS BUILDING 507 - Bldg 507
Level 2, Room 2040
New Zealand

Web links