Ms Sue Tickner

MSc IT & Learning, Dept Educational Research, University of Lancaster. BA (Hons) Eng. Lit.


Sue is a Learning Designer in the Digital Learning Team, Faculty of Education.

Before coming to New Zealand in mid-2006, Sue worked at the University of Glasgow in Scotland. She was a founding member and Distance Education Development Officer for the Glasgow University Initiative in Distance Education (GUIDE), and then E-learning Advisor for the Learning and Teaching Centre. Her earlier work at Glasgow involved a period with the University’s Teaching and Learning Service and in staff development and educational software design and development projects. She has also worked at Stirling University, ran her own business in educational training and development and worked as a tutor with the UK Open University.

Sue's early career was as a language teacher and tutor (EFL) in the UK and in Catalonia, Spain.

Research | Current

  • Educational design. Learning and teaching. Collaborative practice and online communication
  • Learners’ use and perceptions of technology. Ethics, privacy, power and identity, online communities
  • Participatory action research, and professional development. Enquiry-Based Learning

Teaching | Current


  • Academic Professional Development in E-learning
  • Online support in a range of other courses
  • Distance and flexible learning

Areas of expertise

Webster, M., & Tickner, S. (2017). Structuring the blended learning environment: Pedagogical and technological challenges. Advances in Social Work and Welfare Education, 19(2), 93-108. Retrieved from;dn=295157655736609;res=IELHSS

Matthewman, S., Bowes, M., Burchill, D., Heap, R., & Tickner, S. (2015). The digital challenges to curriculum thinking. In J. Morgan (Ed.), The 21st century curriculum? (pp. 107-121). Auckland, New Zealand: Edify.

Tickner, S., & Hunt, T. (2012). Online learning preferences: Revealing assumptions and working with difference. In ASCILITE 2012 - Annual conference of the Australian Society for Computers in Tertiary Education (pp. 915-919).

Tickner, S. A., & Hunt, T. (2012). Online learning preferences: revealing assumptions and working with difference. In Ascilite. Wellington, NZ.

Tickner,, S. A., & Gallagher, G. (2010). Working with wikis: Are we ready?. In J. Jesson,, V. Carpenter, M. McLean,, M. Stephenson, & Airini (Eds.), University Teaching Reconsidered: Justice, Practice, Inquiry (pp. 49-59). Wellington: Dunmore Publishing Ltd..

Tickner, S. A., Goodyear, P., & Khali, Y. (2009). Complex spaces for learning: Theory and practice in design, co-design and re-design. In Ascilite. Auckland.

Hill., L, E. M., & Tickner, S. (2008). Online group and per assessment in teacher education: A foundation for dialogue. In Ako Aotearoa Symposium. Wellington, New Zealand.

Tickner, S. A., & Gallagher, G. (2008). Building strong foundations in online pedagogy for pre-service educators: before it's too late?. In New Zealand Association for Research in Education (NZARE).

Tickner, S. A. (2002). Charting Change in Networked Learners: What can we learn about what they learn?. In S. Banks,, P. Goodyear, V. Hodgson, & D. McConnell (Eds.), Proceedings of the Third International Conference on Networked Learning 2002: A Research Based Conference on e-learning in Higher Education and Lifelong Learning.

Goodyear, P., Salmon, G., Spector, J. M., Steeples, C., & Tickner, S. (2001). Competences for online teaching: A special report. Educational Technology Research and Development, 49(1), 65-72. doi:10.1007/BF02504508

Madigan, R., Tickner, S. A., & Milner, M. (1998). Expectations and Realities in Developing Computer-Assisted Learning. In M. Henry (Ed.), Using IT Effectively: A Guide to Technology in the Social Sciences. London: Taylor & Francis.

Committees/Professional groups/Services

Professional Links:

  • Distance Education Association New Zealand, (DEANZ)
  • The Australasian Society for Computers in Learning in Tertiary Education (Ascilite)
  • New Zealand Association for Research in Education (NZARE)
  • Centre for Educational Technology Interoperability Standards (CETIS)
  • Networked Learning (UK)

Selected publications and creative works (Research Outputs)

  • Tickner, SA, & Gallagher, G. (2010). Working with wikis: Are we ready?. In Jesson, J, V. Carpenter, McLean, M, M. Stephenson, Airini (Eds.) University Teaching Reconsidered: Justice, Practice, Inquiry (pp. 49-59). Wellington: Dunmore Publishing Ltd..

Contact details

Office hours

Monday - Thursdays

Primary office location

Level 2, Room 202
New Zealand